Call us on 01256 476 066
Monday to Friday 9.00am to 4.30pm
Saturday 9.00am to 4.00pm
Sundays By appointment

Shopmobility Basingstoke will closed on Monday 1st May 2017 & Monday 29th May 2017

Tom Hillier Award 2016 Trophy

Shopmobility Basingstoke are proud to announce that we have been awarded the Tom Hillier Trophy by being No:1 in the UK at the recent British Health Trades Association Awards Dinner in London on 1st December.


This award was presented by Penny Smith, TV presenter. to Lin and Tom on behalf of all our volunteers.

We have to thank our users also for completing the voting form as clearly the lovely comments have made us No:1.




Alresford Agricultural Show

Alresford showSaturday 2nd September 2017
Titchborne Park

We will be at this Show again this year. Due to the high demand for Scooters in previous years it is advisable to pre-book to avoid getting there and finding we have no Scooters left to hire!

Call us on 01256 476 066 as soon as possible to secure your mobility Scooter.

Transport Festival – Basingstoke

Transport blogSunday May 14th 2017 (please note revised date)

War Memorial Park

 This ever popular display of vintage vehicles has become very demanding on our fleet of Scooters, so if you would like to make use of one of our vehicles please book early.

Please call us on 01256 476 066 to avoid disappointment on the day. Vehicles will be available from 09.30 onwards.

Come to the races…

racehorse-419742_640After the success of our recent Race Night, we are delighted to announce we will be running another one…

Date:    Saturday 14th October 2017
Time:   First race starts at 7pm
Venue: The Masonic Hall Victoria St Basingstoke
Price:   £15 per person including a buffet supper

There is a cash bar available for drinks.

This is a really fun evening, with bets starting at just £1 per race. So why not come along and have a laugh? Who knows, you might even win!

Please contact Lin or Alan for tickets.

Shopmobility Basingstoke Trundles 2017

At Shopmobility Basingstoke our motto is ‘more than just shopping’. So many people think all our customers do in town is shop. They forget there are an abundance of other reasons for coming into town e.g. bank, dentist, doctor, optical, legal services, meeting a friend, gym, cinema.

Shopmobility Basingstoke Trundle

Plus, customers of Shopmobility Basingstoke get the opportunity to go on a ‘Trundle’. This is an organised trip from the office, lead by staff/volunteers which takes the customer outside of the shopping area and off to places they wouldn’t normally get to and sometimes don’t even know exist!

Dates for your diary:

 Thursday 1st June

Milestones Museum for afternoon tea/coffee and cake, travelling the back lanes of old Basingstoke.

Thursday 6th July

Parks and Gardens in and around the town centre then back here to the office for tea and cake.

Tuesday 15th August

Fish and Chips at Olivers Old Basing, after a scenic ride past the Black Dam nature reserve and through the Crabtree Plantation.

Tuesday 12th September

Watch this space!! New route planned.


Shopmobility Basingstoke Trundle

Please contact us on 01256 476 066 to book your place. All of the above excursions are of course subject to the weather conditions on the day.

We want your old clothes!

Clothes saleWe would love any of your old clothes, shoes and belts, which we can then sell on by weight – so the more the merrier!

This is a bi-annual collection and raised approximately £250 each time so if you are having a clear out please do think of donating them to Shopmobility.

We will be happy to receive filled bags from the beginning of June

The deadline for getting stuff to us is Tuesday 11th July 2017

New additions to the Shopmobility fleet

Regular users of 3-Wheeled Shopmobility scooters may have seen the new additions to the Shopmobility fleet.

3 wheeled scooters

Sadly two customers recently passed away. Their families very kindly donated some equipment to us which we were able to sell. The funds raised purchased ‘Ray’ and ‘Katie’ – named after the two customers, who are no longer with us.

‘Christine’ was also bought – using funds from the sale of goods at Shopmobility, and coin boxes which some of our customers have at home.

Of course, the newbies have been welcomed by everyone. One customer even said they were the smoothest scooters she had driven in 26 years!

They even feel more stable than the traditional 3 wheeled scooter, due to the twin wheels in front, tempting some of our customers to swap from their usual 4 wheeled variety.

Do come and try one out soon.

Shopmobility on Tour!

Transport Festival, ShopmobilityOn 11th May Shopmobility Basingstoke went ‘On Tour’.

A van was hired and equipment taken to the War Memorial Park so that visitors to the Transport Festival could get around in comfort.

This was staffed completely by volunteers including the driving of the lorry to transport equipment to the park. So a huge thank you to everyone involved.

23 people made use of the service including 8 who had not used Shopmobility before – we do hope to see some of you again soon.

Shopmobility wins National Customer Service Award!

Customer Service AwardIn 2010 we won the Tom Hillier Award for outstanding customer service. Of course, we were extremely proud and know that it is all thanks to the wonderful team of volunteers, as well as our customers, who make doing our job so worthwhile.

Four years on, and we still haven’t lost our desire to provide an outstanding service to all of our customers. We are always keen to learn your views, and want to make your experience of using our services the best it can possible be. So please don’t be shy if you have some ideas!



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